
Roofing questions
Does my roof need repairing or replacing?
A leak or a slipped slate does not automatically mean a new roof. The extent of the damage and the condition of the covering, fixings and supporting layers should guide the recommendation.
Free photographed survey
Every slope, chimney and gutter photographed.
Report yours to keep
Whether you hire us or not.
Agreed in writing
Scope fixed before any work starts.
One point of contact
Your survey and every follow-up handled by one person, 8am–6pm.
What separates a repair from a re-roof?
A local defect with sound surrounding materials often allows a targeted repair. Widespread fixing failure, deteriorated battens or damaged underlay across a roof may justify a more extensive solution.
The recommendation should explain the evidence, not rely on the roof’s age or a photograph of one defect. Where natural slates are sound, reuse may be possible even when the nails or supporting layers need renewing.
What does the free survey include?
Hawkes Roofing’s survey is free and photographed. We assess the roof’s slopes, chimney, junctions and gutters, with a loft check where accessible. Access and roof condition determine the safe inspection method.
The report and photographs are yours to keep whether you choose Hawkes Roofing or not. We explain what needs attention and why, including when a repair is sufficient. A roofing inspection is not a substitute for a full structural or homebuyer survey.
What happens if I decide to have work done?
The scope is agreed in writing before work starts. Materials, safe access and the extent of the work need to be clear. Unexpected defects should be explained and agreed rather than simply added without discussion.
Planning, conservation restrictions and building-regulations requirements depend on the building and proposed work. Confirm what applies before committing; a like-for-like description is not enough to rule out every requirement.
What should I send before the visit?
Send your postcode, a short description of the issue and photographs taken safely from the ground or inside the home. Mention active water ingress, recent storm damage, previous repairs and when the problem appears.
You do not need to climb onto the roof to obtain a useful photograph. If you already have a report or repair history, it can help focus the inspection.
Related questions
Do I have to hire you to keep the report?
No. The free photographed report is yours whether you hire us or not.
Can you give a second opinion on a proposed new roof?
Yes. A photographed assessment can help establish whether the condition calls for a local repair or more extensive work.
Help for your roof
All roofing FAQsFurther reading
Free · Photographed · No pressure
Find out what your roof actually needs.
Get a quote for your roofing work. Where an inspection is needed, we photograph the roof, explain our findings in plain English and give you the report to keep.
